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New Member
Posts: 3
Registered: ‎08-03-2022

Re: Remote Paring

My tv is doing the same thing except mine is a 50" insignia, did you ever solve your problem?
Posts: 31
Topics: 0
Kudos: 7
Solutions: 1
Registered: ‎11-08-2021

Re: Remote Paring

Good Evening, Imdebi111.


Welcome to the Best Buy Community Forums. I definitely understand being concerned about your remote working properly. I would be happy to look into some troubleshooting steps with you and seeing what is possible. Please feel free to send me a private message with your full name, phone number, and email address.

 

Kindest regards,

Bobby|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎08-03-2022

Re: Remote Paring

I got it finally last evening, I had to hold down home button & wave at all parts of screen up close. But it's working, thank you for getting back to me so quickly. I went without for over a week & I was very frustrated!
Posts: 31
Topics: 0
Kudos: 7
Solutions: 1
Registered: ‎11-08-2021

Re: Remote Paring

I am thrilled to hear that you were able to solve the issue! Please feel free to reach out again if there is anything else we can do to assist you.

 

Kindest regards,

Bobby|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!