TV & Home Theater

[Allurecdg4]

I bought a Samsung TV from Best Buy a few months ago for $3999. The price was reduced by $500 with 10 days of my purchase. I have called Best Buy and they keep saying we will hear from someone within 2-3 days since it is a different dept. Nobody calls me back and they are scammers. Don’t advertise this if you can’t refund peoples money. I will never purchase anything from Best Buy again.

[Andy-BBY Social Media Specialist]

Hello, Allurecdg4.

Welcome to our Community Forums.

It’s always exciting when a price drops hence our Price Match Guarantee. As such we can understand your quest for a refund. We can review your interactions and see what may be possible now. To get started, send a Private Message with your:

*Full name

*Phone number

*Email address

* Order number or customer service PIN number.

We look forward to your message. 

Regards,

[Allurecdg4]

Is this where I private message you ?

[Andy-BBY Social Media Specialist]

You can send a Private Message by clicking the blue button next to my signature. To will ensure your information remains secure from the public view.

Regards,

[Allurecdg4]

Private messaged you !

[Andy-BBY Social Media Specialist]

We have received and responded to your Private Message. Keep an eye there for additional information. 

Regards,