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Registered: ‎07-07-2020

Philips smart tv red light is off

Hello,

I recently moved and I was super careful with my tv and when I plugged it in, there is no red light on. I pressed the power button and it still worked and the buttons on the tv works. What can I do to fix this?
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Registered: ‎10-19-2017

Re: Philips smart tv red light is off

Hey there, 62dochoa,

 

Welcome to our Best Buy forum community, and congratulations on your move! However, I'm sad to learn that after carefully moving your TV the red light isn't coming on when you plug the TV in. When you say that you pressed the power button and the TV still worked, can you please elaborate on what happened? Is the TV turning on and working like normal, other than there being no red light when the TV is off?

 

If you haven't already, I recommend checking out our helpful article Home Theater Troubleshooting Guide. It goes over a lot of great tips that can help with a variety of TV concerns!

 

Please let us know if you still have questions after giving those tips a try!

 

Cheers,

Elle|Social Media Specialist | Best Buy® Corporate
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