11-17-2018 08:31 AM
11-19-2018 11:41 AM
Discovering your TV isn’t displaying a picture, or sound can certainly be an issue. Thank you for joining our community and posting to us. I’d be delighted to see what suggestions I can offer you for troubleshooting.
Can you please confirm the model number of your TV? Have you attempted to power cycle the TV? You can power cycle the TV by unplugging your TV from all its components and power then plugging everything back in. I look forward to your reply with your model number if the power cycling option doesn’t resolve the issues at hand.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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