07-23-2022 01:44 PM
I am connecting a new Insignia F30 NS-50f301NA22 to an older Bose Home theater system. I really just want to use the system for the speakers. I used a Digital Optical cable from the output to input on the Bose. I went to settings and changed settings to Digital Audio Format to PCM unable to get sound. this setup worked on an Insignia that is being replaced
07-23-2022 03:11 PM
Good Afternoon, donaldhol.
Welcome to the Best Buy Forums.
Thanks for reaching out. A soundless system is never ideal. A new TV setup should be simple and painless. We'd love to help. I'd like to ask you a few questions to get a better understanding of the situation. Did you change the sound settings only on the Insignia and is the Bose already setup for optical?
Kind regards,
![]() | ![]() ![]() ![]() As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | ![]() | ![]() |
07-23-2022 03:44 PM
07-23-2022 04:35 PM
Understood. Can you send me a private message with a picture of the connections on your Bose HTS? To send a Private Message, simply select the darker blue icon, which is located across from my signature. I look forward to hearing from you.
Best,
![]() | ![]() ![]() ![]() As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | ![]() | ![]() |