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New Member
Posts: 2
Registered: ‎07-23-2022

No sound on Bose HTS

I am connecting a new Insignia F30 NS-50f301NA22 to an older Bose Home theater system. I really just want to use the system for the speakers. I used a Digital Optical cable from the output to input on the Bose.  I went to settings and changed settings to Digital Audio Format to PCM unable to get sound.  this setup worked on an Insignia that is being replaced

Posts: 15
Topics: 1
Kudos: 5
Solutions: 1
Registered: ‎11-24-2021

Re: No sound on Bose HTS

Good Afternoon, donaldhol.

 

Welcome to the Best Buy Forums.

 

Thanks for reaching out. A soundless system is never ideal. A new TV setup should be simple and painless. We'd love to help. I'd like to ask you a few questions to get a better understanding of the situation. Did you change the sound settings only on the Insignia and is the Bose already setup for optical?

 

Kind regards,

Trey|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-23-2022

Re: No sound on Bose HTS

Yes the Bose was set up -- it was working fine using the optical input on the old TV, i didn't change any settings on he Bose
Posts: 15
Topics: 1
Kudos: 5
Solutions: 1
Registered: ‎11-24-2021

Re: No sound on Bose HTS

Understood. Can you send me a private message with a picture of the connections on your Bose HTS? To send a Private Message, simply select the darker blue icon, which is located across from my signature. I look forward to hearing from you.

 

Best,

Trey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!