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Posts: 1
Registered: ‎07-09-2022

NS-55DF710N insignia TV Quick flicker then black. Sound works

My insignia 55” TV NS-55DF710N has a quick flicker of color then goes black. I tried all the options, power off, unplug cables, hard reboot, etc and nothing.

I tried the light shining thing and I do see a faint picture behind the black. The sound works.

It is 3 years old. What is the next step?
Posts: 102
Topics: 6
Kudos: 29
Solutions: 11
Registered: ‎11-08-2021

Re: NS-55DF710N insignia TV Quick flicker then black. Sound works

Good morning. 

Thank you for reaching out to us here on our forums.  I would be glad to look into what options might be available regarding your television. To start, would you mind sending me a private message with your full name, email address, and phone number? You should be able to do so by hitting the "private message" button next to my signature.  I look forward to hearing from you!

 

Thanks, 

 

Allison|Social Media Specialist | Best Buy® Corporate
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