03-06-2023 01:34 PM
03-06-2023 01:51 PM - edited 03-06-2023 01:52 PM
Hello and thanks for reaching out on our Forums, iluv63099!
I'd be happy to try and assist with this. Are the other buttons on the remote working properly? How long did you wait to put the batteries back in when you took them out?
Please know, as of March 20, the Best Buy Forums will be decommissioned. Our team will be available to provide support through our Facebook, Twitter, and Instagram accounts. In the future, you can also visit us at BestBuy.com/support for assistance. We look forward to assisting you through these platforms!
|Graham|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support