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New Member
Posts: 2
Registered: ‎09-07-2014

My antenna not picking up all the channels it should... HELP?!

[ Edited ]

I just moved houses (closer to the tv stations) but at my new house I am missing ABC and FOX. I moved my antenna from my old house where it was working perfectly, so I know that wasn't the issue. It is "looking" through some of my neighbors tall trees (it "looked" through trees at my old house to, but these are a little closer). I just added a booster thinking that my help, but no joy.

 

I have a Antennas Direct ClearStream4 HDTV Antenna, with a Antennas Direct VHF Retrofit Kit, and a Winegard LNA-200 Boost XT Digital HDTV Preamplifier. It is on top of my roof (about 36' more or less) on a 30" mast off of the tallest part of the roof.

 

There is a 12" cable (all cables I am using are RG-6) from the antenna to the VHF Retrofit Kit, then a 36" cable from the VHF Retrofit Kit to the Preamplifier, than a 50' cable that runs into my basement where it is hooked to the power supply for the preamplifier, then about a 25' cable that runs to my tv.

 

It is all pointed the right direction (as close to 158 degrees as my eyeballs can tell off a magnetic compass, adjusted for magnetic variance) See the picture for the stations I am missing, from what I can tell, I don't know why they are not coming in but everything else is...

 

Any help you can provide will be REALLY appreciated. Thank you.

 

Stations I do and don't get

 

Links to the equipment:
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New Member
Posts: 2
Registered: ‎09-07-2014

Re: My antenna not picking up all the channels it should... HELP?!

[ Edited ]

Just realized the photo of what I stations I get and don't get didn't show up, so here is a link to it:

 

(removed per forum guidelines)

Posts: 22,636
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Registered: ‎10-10-2012

Re: My antenna not picking up all the channels it should... HELP?!

Hello esebast37-

 

My recommendation would be to contact the manufacturer or visit their website for troubleshooting or other support assistance.

 

Sorry I can't be of more help!

 

 

Bill|Senior Social Media Specialist | Best Buy® Corporate
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Valued Expert
Posts: 8,648
Registered: ‎02-25-2013

Re: My antenna not picking up all the channels it should... HELP?!

I had a similar issue when we moved across town.  When I looked at the topology around me I found there is a ridge that is higher than my house between me and the TV Transmitters.  I had to switch to cable or get a 200 foot tower for my antenna. 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Visitor
Posts: 1
Registered: ‎12-02-2016

Re: My antenna not picking up all the channels it should... HELP?!

It possible you are getting noise from other sources that is blocking signals from these channels. You might need an attenuator to filter the noise.