TV & Home Theater

[Twoowettdoggs]

I dont understand but i have two. Brandnew Insignia recievers and they both shut down immediately after turning them on. Sometimes one will say temp but not always and not even being on long enough to get hot.

[Mariah-BBY Retired: Social Media Specialist]

Hi Twoowettdoggs,

Thank you for reaching out about your new Insignia receivers that seems to be overheating.

How do you have it connected to your wall outlet or do you have it plugged into a surge protector first? It may be too much power that could be providing the error.

Do you have anything poised on top of the receiver? This could be sparking the error also as it can’t circulate the air correctly.

Please let me know if those don’t help you fix your issue!

Respectfully,

[Twoowettdoggs]

I have had them plugged streight into the wall , no surge protector and nothing on top of them. Is that a common problem,too much power?

[Mariah-BBY Retired: Social Media Specialist]

Hi Again, 

Unregulated power may be the issue especially if your home was built prior to 1940; the standards in electricity currents weren't really established yet. A surge protector is always recommended during a new purchase as unconditioned power can cause burn out, or  an over heating issue. 

If a surge protector doesn't remedy your issue I'd recommend reaching out to Insignia directly on their online community. You're able to do so by clicking here. 

Thanks,

[Twoowettdoggs]

Thank you. Ilk do the surge protector first but i dont think its the problem and if not ill contact insignia. Thank you
Sincerely,
Twoowettdoggs.