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New Member
Posts: 1
Registered: ‎11-13-2018

Lost remote and need to connect to wifi

I am wondering if anyone knows of any other ways to control my Insignia Roku Smart tv without the remote? Is there any downloadable universal remotes to use or is there any special buttons to push somewhere on the tv itself? Its MODEL NO: NS-55DR420NA16
Emerging Expert
Posts: 5,895
Registered: ‎02-25-2013

Re: Lost remote and need to connect to wifi

Download the Insignia TV Remote app to your phone.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Posts: 2,152
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Registered: ‎08-08-2017

Re: Lost remote and need to connect to wifi

Hello Bekka82,


Welcome to the forum!  If you're not interested in purchasing a physical universal remote, you should still be able to control your Insignia Roku Smart TV with the Roku Mobile App.  This app works on both Android and iOS devices, and adds even more features than most remotes offer right off the bat.  In fact, I still have the remote that came with my Insignia TV, but I use this app more often since it's so much easier!


I hope this helps, but let us know if you have any further questions.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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