03-21-2019 06:00 PM
03-25-2019 09:10 AM
Hi there, Franklinax,
Welcome to our community. Since power cycling and resetting your TV have not fixed the problem, I would recommend either scheduling a service appointment with Geek Squad, or contacting Sharp for further assistance under their manufacturer warranty.
I hope this helps. Thank you for writing to us.
|Sam|Social Media Specialist | Best Buy® Corporate Campus|
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