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New Member
Posts: 3
Registered: ‎12-19-2018
Accepted Solution

Insignia and Roku will not recognize antenna

I have an Insignia NS-32D312NA15. I bought a Roku and that works fine. Then I bought an HDTV antenna. Neither the TV nor the Roku recognizes the antenna.

 

I was instructed to look for "settings" "TV inputs" and "Antenna TV" on the Roku. "Settings" is there, but there are no settings for an antenna.

 

When I tune the Insignia to TV I get "no signal" and "3 analog." The "Channels" setting is grayed out.

 

I read some of the other posts but I didn't see anything that addressed my problem.

 

What can be the solution?

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Emerging Expert
Posts: 6,363
Registered: ‎02-25-2013

Re: Insignia and Roku will not recognize antenna

Roku works with Internet not antenna.

 

For connecting the TV to antanna you will need to go in to TV Settings and set it up to use Antanna as input and then have it auto program to receive channels.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 3
Registered: ‎12-19-2018

Re: Insignia and Roku will not recognize antenna

I figured it out. The Channels tab was grayed out so I had to reset the TV to default settings. Problem solved.