08-26-2019 09:48 PM
Solved! Go to Solution.
08-29-2019 11:04 AM
Welcome to our community! Snagging some channels over-the-air is a great alternative to purchasing a cable subscription. I’m sorry to hear that your TV isn’t saving the channels and you need to re-scan each and every time you want to watch something. I’d be happy to see what advice or suggestions we can make for you.
Can you please tell me a bit more about your items? What’s the model number of your TV and your antenna? Also, can you please indicate which option you’re choosing when you’re scanning? I look forward hearing from you!
08-29-2019 07:39 PM
08-30-2019 10:14 AM
Good Morning, Drater,
Thank you for sharing those model numbers with me! I took a peek into the manual for your TV and it doesn’t appear there is a special setting to “save” the scan, but this should happen automatically. Have you power cycled your TV or even reset it back to the factory settings to see if that improves the issue? Please note you’d need to probably rescan for the channels upon completing those troubleshooting steps, too.