12-28-2018 11:49 AM
Thanks for posting to our community with your questions. I’d be happy to see what light I can shed on this for you.
What’s the model number of your TV? We’d be happy to see what advice we can share with you. Having to use more than one remote can certainly drive a person bonkers. We’d be happy to see how we might be able to help you find a solution for this issue.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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