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New Member
Posts: 2
Registered: ‎09-12-2018

How do I check a Magnolia pre-order

I Pre-ordered a TV from Magnolia but is not on my profile.
How do I check it .
Emerging Expert
Posts: 8,040
Registered: ‎02-25-2013

Re: How do I check a Magnolia pre-order

Do you have a receipt?

 

You can look it up here.

 

 

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New Member
Posts: 2
Registered: ‎09-12-2018

Re: How do I check a Magnolia pre-order

I have an invoice but when I type it in it doesn’t work
Posts: 7,326
Topics: 161
Kudos: 189
Solutions: 326
Registered: ‎11-30-2015

Re: How do I check a Magnolia pre-order

Hello EDWIN007,

 

Magnolia Design Center registers work a bit different, and sometimes purchases made through that department will not show up in your purchase history. I understand that can really cause some frustration when you may not be able to actively check your order. Giving your local Best Buy a call to discuss your order inquiry with the agent who sold you your TV would be the best option available. They’d be able to set some expectations plus possibly share an expected get it by date.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!