03-25-2018 03:18 PM
I've got an Easy Player HD Big Data Media Player.
I'm trying to update the firmare because there are a couple of media formats that I can't play on my tv, but I don´t find a way to do it. In fact, I don't find a support entry to find firmware for this model.
Can u help me please?
Thanks in advance, best regards.
03-26-2018 04:28 PM
Good Afternoon sgrizam,
Welcome to the Best Buy Support Online Forum Community! I appreciate the time you’ve taken to post to us about needing a firmware update. I’d be delighted to see how I can help you further.
Can you please share the model number of your Easy Player HD Big Data Media Player? I’d be happy to see if I can help you further. Also, have you check out our article we have published on how to download it on your computer than on to your unit? Firmware Updates for your Home Theater Products. I look forward to your reply!
|Mariah|Social Media Specialist | Best Buy® Corporate|
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