12-25-2019 07:03 AM
01-03-2020 11:35 AM
Hi there, blaze2012,
Welcome to our Best Buy community forum! We know that watching those home videos are important, so I can understand why you'd be concerned when the volume isn't working on those tapes after setting it up your VHS/DVD player to your new Sharp 32" Roku Smart TV.
Since you recently were able to watch VHS home videos on your VCR I'm thinking the problem could be that it isn't set-up correctly to your new TV. If you'd like to have a Geek Squad Agent come out to your home to set that up for you, we do offer On-Site Video Device Setup as a service.
Otherwise, if you feel that the issue could be with the TV, it might be a good idea to connect with Sharp to see if a VHS player would be supported on that model.