12-08-2019 12:52 PM
12-14-2019 05:58 PM
Welcome to our Best Buy forum community!
I'm happy to hear that your TV set up went well! That said, I can understand your concern that you're not able to turn on the internal speakers in your TV once hooked up to your stereo.
Just for clarification, did your TV's internal sound work before you set it up to a stereo? Some TV models will automatically turn off the TV's internal speakers once hooked up to another sound system as a smart feature, so that could be what you're running into.
If you'd like me to check it out, please provide me with your TV's model number, as well as more details on what's going on.