01-27-2014 01:40 PM
Using an optical connection, my soundbar had quite good sound via DVD, no problems connecting to the wireless subwoofer. However, after I experimented with the Bluetooth audio input from my phone (TV off), and went back to using the wifi-connected TV, network kept crashing (network disconnected error message). It's been somewhat intermittent. Streaming Netflix, seems to crash quickly. Amazon Prime, we get about 20 minutes before it crashes. Every time I try to wifi stream Pandora through the TV, the network will become disconnected after three songs.
(BTW I realize there shouldn't be any disparity between one streaming service and another, a software application and interference issues should be consistent: there's no logical reason why soundbar interference would be worse for Pandora than Amazon Prime).
1. Reset the soundbar to default settings, in hopes that killing Bluetooth activation and pairing would solve this. (Theory was that Bluetooth was interfering with Wifi).
2. Powered down the sound bar, unplugged, turned on TV, streamed a movie, then activated soundbar (theory was that perhaps powering soundbar before TV connected could be possible cause).
3. Moved the TV as far from Sony soundbar as possible on the cabinet. Thought this worked as we got a full 35 minutes of Mythbusters before it crashed again..
Note that when the Soundbar is OFF, the TV streams without fail through the TV speakers. Using a DVD is always unproblematic of course. Pandora, Netflix, Amzn Prime, all work fine when using TV speakers, network doesn't disconnect.
As a test I have let Pandora stream for 15 minutes via TV speakers, then activated the soundbar (Optical connection) It continued its crashing symptoms after that.
Now, this is a quandary: the soundbar works, and works well, but it's clearly the cause of the crashing wifi stream. HTCT260 is a 2.1 channel device. There's not much in the manual for this kind of troubleshooting.
01-27-2014 01:55 PM
01-27-2014 04:25 PM
Do you mean, active tweet bar, but the wireless subwoofer unplugged only? I will experiment with that. As I said, I've unplugged the entire unit, and wifi continued without problems through the TV speaker.
01-27-2014 05:41 PM
01-27-2014 06:22 PM
Well, these devices, I would hope, were designed to operate while the TV is on, and surely I'm not the first customer to use Wifi streaming for video playback.
02-06-2014 11:18 PM
Bluetooth can absolutely interfere with 2.4Ghz wifi. If you have 5.0Ghz wifi available at home and your TV has a 5.0Ghz wifi adapter, use that for wireless streaming.
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