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New Member
Posts: 2
Registered: ‎07-08-2022

Can I Disable Sleep Timer?? Model NS-24F202NA22

HELLO all

 

We finally had to replace the little old TV we had in the kitchen.  We went with the  24" Insignia (model NS-24F202NA22).  Unfortunately to get a decent quality image I had to go with the "smart" version.

 

I won't go into the fact that elderly people must just not watch TV anymore thanks to the fact these things, even a smaller TV like this one, is basically like having a computer instead of a TV.  My 80 year old father could NEVER set it up on his own.  I'm computer savvy and even I got fustrated...

 

ANYHOO, can someone PLEASE let me know how to SHUT OFF THE SLEEP TIMER???  The only setting I can find is setting the time to 240 minutes.  There IS NO OFF!  Yesterday we had the TV on longer than that and it shut off... AND IT WOULD NOT GO ON AGAIN!  The power button on the TV itself, on the remote, all the buttons I could think of... NOTHING would get it to go on again.  I checked all of the cables, no dice.  I finally had to unplug it from the outlet and pray all of my settings wouldn't dissapear!

 

My father was all confused.  He wouldn't have been able to figure that out on his own.  This is the second time it has happened and I can't believe there is no option to disable the sleep timer.  

 

HELP!?

Posts: 11,095
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Registered: ‎11-10-2008

Re: Can I Disable Sleep Timer?? Model NS-24F202NA22

The manual mentions this:

 

Make sure that the sleep timer is not turned on. Press and hold Home until the
Quick Settings menu opens. Select Sleep Timer, then change the setting to Off.

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
Posts: 11,095
Topics: 1,804
Kudos: 914
Blog Posts: 0
Solutions: 351
Registered: ‎11-10-2008

Re: Can I Disable Sleep Timer?? Model NS-24F202NA22

FYI - If you have done this and you still are having issues contact info for Insignia and this TV can be found at 

 

https://www.insigniaproducts.com/pdp/NS-24F202NA22/6446230

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
Social Media Specialist
Posts: 56
Registered: ‎10-12-2021

Re: Can I Disable Sleep Timer?? Model NS-24F202NA22

Hello, 

 

Thank you for taking the time out of your day to reach out to us here on our Forums. Sometimes TV's can have too many features for my liking so I can understand how you might be feeling. I would like to see if I can assist you in any way.  Do you think you could send me a private message with your name, phone number, service order number, and email address? To send me a private message simply click on the message button in my signature. 

 

Thanks, 

J.Ezra|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎07-08-2022

Re: Can I Disable Sleep Timer?? Model NS-24F202NA22

Hi

 

The TV won't allow me to select OFF, that is my point!

 

UNLESS it is OFF by default, and you actually have to turn it ON?

Social Media Specialist
Posts: 56
Registered: ‎10-12-2021

Re: Can I Disable Sleep Timer?? Model NS-24F202NA22

Hello, 

 

Thanks for your update. Oh man, I don't want you to miss any more of your TV shows. I would like to see if I can help our in any way or at lest point you in the right direction. To start could you send me you full name, phone number, and email. To start a private message simply click on the message button in my signature. 

 

Thanks, 

 

 

J.Ezra|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!