08-31-2019 09:39 AM
09-01-2019 12:14 PM
Welcome to our community! A TV without sounds is certainly a huge issue. Thank you for sharing that you’ve already tried the steps we’ve provided other customers.
We’d highly recommend giving Toshiba a call to chat about further troubleshooting and/or assistance. Can you please confirm the model number of your TV? We’d be happy to verify which number would be best for you to give them a ring at.
09-03-2019 12:58 PM
Hi there, ronmci99,
I'm so happy to hear that the problem was resolved after trying another restart! If you run into any other questions or concerns, please let us know.