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New Member
Posts: 3
Registered: ‎09-08-2019

50LB371U

No remote. Tv black screen no sound but red light is flashing. I've already tried all the usual power resetting procedures. Any suggestions
New Member
Posts: 3
Registered: ‎09-08-2019

Re: 50LB371U

Sharp Roku tv
New Member
Posts: 3
Registered: ‎09-08-2019

Sharp Roku tv

Red light on the front is flashing but no sound or picture. I've tried all the resetting procedures that I've read about. Any suggestions
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Posts: 273
Topics: 18
Kudos: 66
Solutions: 15
Registered: ‎10-19-2017

Re: 50LB371U

Hi there, Junetompkins,

 

Welcome to our Best Buy forum community! We know how important it is to have a working TV, so I can understand your concern that the picture and sound aren't working as intended.

 

That isn't what we like to hear, but I'm glad you came to us for help. Have you checked out our Home Theater Troubleshooting Guide, to see if any of those steps help?

 

If you're still having trouble after trying those steps, please let us know!

 

Cheers,

 

 

Elle|Social Media Specialist | Best Buy® Corporate
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