11-14-2019 09:30 AM
I have 2 - 32" Toshiba Fire Edition TVs and both have issues with maintaining scanned cable channels. Frequently I have to re-scan the channels because either some are missing and cannot be viewed and others have no sound/audio available. Does anyone know of a fix or patch available to prevent this from happening frequently?
11-16-2019 11:47 AM
Hi there, PKL,
Thank you for stopping by our community forums to write to us about your TV. While I haven't heard of this occurring that certainly sounds like a strange issue. I would recommend contacting Fire TV support to make sure there aren't any software issues causing these channels to disappear.