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Registered: ‎11-14-2019

32" Toshiba Fire Edition TV issues with maintaining scanned channels???

I have 2 - 32" Toshiba Fire Edition TVs and both have issues with maintaining scanned cable channels. Frequently I have to re-scan the channels because either some are missing and cannot be viewed and others have no sound/audio available. Does anyone know of a fix or patch available to prevent this from happening frequently?

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Re: 32" Toshiba Fire Edition TV issues with maintaining scanned channels???

Hi there, PKL,

 

Thank you for stopping by our community forums to write to us about your TV. While I haven't heard of this occurring that certainly sounds like a strange issue. I would recommend contacting Fire TV support to make sure there aren't any software issues causing these channels to disappear.

AndrewB|Social Media Specialist | Best Buy® Corporate
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