Choosing to mount your TV is quite the choice, and you’re more than welcome to give it shot if you feel confident to do so! Sometimes having a professional do it for you can make the experience a bit better for you. This is a great option, if all your buddies are busy or you just want someone else to do it for you. I know you may have some questions regarding the services we currently offer. You’re welcome to review this information here on BestBuy.com here.
Why should I hire Geek Squad?
Avoid all the hassle of drilling, lifting and installing. Our Geek Squad Agents have the training and experience to do the job right, plus we offer a 90-day limited workmanship warranty and competitive pricing.
How much does everything cost?
Our base price for TV Mounting and Installation is $129.99* (without a TV mount), and custom solutions such as mounting onto surfaces like brick and concrete are available for an additional cost. However, if you purchase Total Tech Support, each standard in-home service would be discounted to $49.99, or would be discounted 20% off for advanced services.
What kind of HDMI cable should I buy? How long should it be?
To find the proper length HDMI cable to fit your needs, make sure to consider the distance between your HD components and the TV. Choose in-wall rated cable if you intend to run your connections through walls (for example, when the TV is mounted and you want a clean look). Look for cables that come with extra-tight connectors, which are important for keeping things secure when using products like a full-motion TV mount. More expensive cables are made of higher-quality materials and come with a higher data transfer speed rating measured in Gigabits Per Second (Gbps). This allows more bandwidth for streaming 4K Ultra HD & HDR (High Dynamic Range) content and helps to ensure signal purity, which is especially important when running cable over longer distances.
Are you able to hide all of the cables?
Yes by selecting the premium service ($199.99*) all** your in-wall rated cables will be hidden. If your TV is directly above your cable TV or satellite TV hookup, and the installation will occur in a single space between the wall studs, all in-wall rated cables can be concealed. If home theater equipment needs to be located away from your TV, this will complicate your in-wall installation and will require a custom solution to be ordered. A Geek Squad Agent can do a pre-survey of your home or an in-home consultation, if you are unsure about the scope of work.
**Please note most TV power cords aren’t in-wall rated, and may not be able to be concealed.
How much would it cost to install an in-wall power extension for my TV?
The parts and labor to complete this service adds up to around $150*, but that price can vary for a number of reasons. A Geek Squad Agent can do a pre-survey of your home or an in-home consultation, if you are unsure about the scope of work.
How long will the installation take?
When you schedule your service, your appointment time will fall within a 4-hour window. While there are a number of factors that can affect the length of an appointment, a standard TV Mounting and Installation job usually lasts between 90 and 120 minutes.
Which mounts are compatible with my TV?
Nearly all TVs are VESA compliant, which means they have a standard hole pattern for mounting onto a bracket. You likely won't have to worry about it, but you can confirm that a mount is VESA compliant by reading your TV’s instruction manual or consulting with your Geek Squad Agent on the day of installation.
Can you install a TV mount into any wall material?
Yes, our Geek Squad Agents can install into almost any kind of wall material, and will let you know if there are obstacles to doing so. There is no extra charge for installing a TV mount into a standard-frame wall with drywall. For harder materials, such as brick, concrete, stone, cinder block and hollow block, there will be an extra charge of $99.99*.
Can I mount a TV above my fireplace?
This is a common installation for our Agents, however, wall material like brick and the location of your fireplace to your home theater equipment can make it more of a challenge. Also, keep in mind that the placement might be too high for comfortable or clear viewing, and heat damage could become an issue. Consult with your Geek Squad Agent for complete answers to these questions.
How high should my TV be mounted?
When choosing where to mount a TV, you need to think about more than just aesthetics. If you mount your TV too high, for example, you might find that it causes neck strain, or that your view of the screen isn't optimal. Your Geek Squad Agent will take many factors into account, including how many people will be watching at one time, whether you'll be lying down, sitting up or standing, screen size, room aesthetics and potential glare from any windows. Together you can work together to determine the best location for your TV.
Can I reuse my existing mounting hardware with my new TV?
You will need to determine if your existing mount is VESA (Video Electronics Standards Association) compliant. VESA is a standard that is used for TV mounting brackets, and it is followed by the majority of TV manufacturers. This means that new TVs conform to a set of standards for the four mounting holes located on the back of each TV. The VESA Mounting Interface Standard defines the distance in millimeters between a TV's mounting holes (distance horizontally x distance vertically). Common VESA sizes are 200 x 200 for TVs up to 32" class, VESA 400 x 400 for TVs up to 60" class and VESA 600 x 400 for larger screen sizes (e.g. 75" class or 85" class). After you remove your old TV, measure the distances between the holes on the back of the TV. Then, check your new TV manual for the VESA standard to see whether your old TV wall mount is compatible. If it's not (or if the weight of your new TV is drastically different), you'll likely need to purchase a new TV wall mount.
I forgot to purchase a product that's needed for the installation. Can you help?
Yes, your Geek Squad Agent(s) will have a variety of products in their vehicle that can be purchased at the time of your installation. Quantity, availability and selection will vary.
*The prices listed for services would be less if you have Total Tech Support, as most in-home services would then come to $49.99 per service, or be 20% off off the amount quoted.
