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New Member
Posts: 2
Registered: ‎12-05-2018

how can I get my invoice or ticket for my laptop purchase

Hi at the end of last year I bought a dell Laptop and now is not working properly, but I lost the original ticket and that is the reason I  need  a copy of the invoice please help me get it, the date of purchase is dec 7th 2017, , the device is a XPS 13 9365 2 in 1,  DKT3SF2

 

PLEASE I URGENTLY NEED THE COPY ASAP, I HAVE THE ORIGINAL   BOX

 

 

New Member
Posts: 2
Registered: ‎12-05-2018

Re: how can I get my invoice or ticket for my laptop purchase

any answer.....

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Registered: ‎09-29-2008

Re: how can I get my invoice or ticket for my laptop purchase

Hello, laleman05-

 

Welcome to Best Buy's online community, and I appreciate your patience as our team works through on a high volume of post that we are experiencing. 

 

I will be happy to help you recover a copy of your ticket for your laptop. I understand that it was purchased about a year ago, and its an urgent request as your laptop is not working properly. 

 

To best assist you, can you please send me a private message with your name, email address, and phone number. To send me the message, log into the forum and select the 'Private Message' option found on my signature bar. 

 

I look forward to your reply. 

 

Thank you,

 

Karina|Social Media Specialist | Best Buy® Corporate
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