Need to have a new computer setup, or having trouble with your hardward or software? Our Geek Squad Agents are standing by in Precincts at over 1,100 locations nationwide to help you tame your technology.
Schedule New Reservation
To ensure our Agents have time set aside to meet your needs, we ask that you schedule a reservation using our online Precinct Scheduler.
Alternatively, you can schedule in-store service using our Best Buy Home app for Android or iOS devices, which is also avaialbe directly through the app store on your mobile devices.. Simply log in to your My Best Buy account once in the App or, if you don't have one, sign up. Then tap on the "Support" button in the lower right corner of the app. From there you'll want to select the option to "Schedule In-Store Appointment." The app will then collect some information about your device and help you get your reservation set up.
Once your reservation is completed, you should receive an email with a confirmation number and additional information for your visit.