01-02-2012 12:52 AM
High I'm running windows 7 with an i5 processor 6 gigs of ram
I plug in the webcam and get USB device not recognized so it will not allow me to run the driver disk as it hit me with a code 43 for this device which can mean no driver installed. When I try to update driver through windows it tells me the best driver is already installed for unknown device when I check on the driver info there is no driver!
01-08-2012 12:17 PM
Unfortunately since the device is not being detected properly, it is likely that you are experiencing a hardware issue with the RF-HDWEB10. As a result, I would suggest taking the unit, along with the receipt, to the place of purchase to obtain service. The RF-HDWEB10 has a one year warranty from the date of purchase.