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Visitor
Posts: 5
Registered: ‎02-02-2015

product is crap

I have had this product for about 2 months now and the entire time the TV freezes up and shuts on and off.  Plus the aggrevation of turning it on and off every time you turn the tv on is getting annoying.  I know it is not the cable or the tv causing these issues because I hooked my cable box straight into the tv and no more issues. So basically, I am out a bunch of money and an HDMI cord hanging down from over my fire place to the cable box now.

 

David

Visitor
Posts: 1,414
Registered: ‎07-21-2014

Re: product is crap

Hello David3952,

Welcome to Community@ Rocketfish™!

I'm sorry to hear you're having issues, what product are you working with? It should have a model # that starts with a RF-.

Regards,
Jon
Rocketfish™ Support

Visitor
Posts: 5
Registered: ‎02-02-2015

Re: product is crap

RF-G1185

RF-HPL302

Visitor
Posts: 1,414
Registered: ‎07-21-2014

Re: product is crap

Hello David3952,

Thank you for responding!

So if you connect the cable box to the wireless sender directly, do you have the issue of the image freezing up and rebooting, or is that only happening when the HDMI switch is connected?

Regards,
Jon
Rocketfish™ Support

Visitor
Posts: 5
Registered: ‎02-02-2015

Re: product is crap

I have not tried bypassing the HDMI switch, but I will try this for a couple of days and see if it helps.