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JCooki
Posts: 2
Registered: ‎01-09-2020

do you think I can return it under warranty

‎01-09-2020 08:35 AM

I got a new cable very expensive and long HDMI cable with reinforced binding

everything worked fine until one day something happened and it just stopped working and I don't know if it burned out or broke somewhere

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John-BBY
Posts: 18,491
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Registered: ‎09-29-2008

Re: do you think I can return it under warranty

‎01-09-2020 09:58 AM

JCooki,

 

Welcome to our community.

 

Cables, like most other products, can develop faults over time. Your cable should have a manufacturer's warranty, but the duration may vary by item.

 

If you will please reply with the model number for your cable from your receipt or, if you don't have it, from BestBuy.com or RocketfishProducts.com, I'll do my best to help.

John|Social Media Specialist | Best Buy® Corporate
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