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Visitor
sandang
Posts: 2
Registered: ‎07-01-2014

Why is my RF-RBWHP01 wireless headphones keep disconnectings, Is getting worse and worse

‎07-01-2014 10:46 PM

 
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JeremyS-INSG
Posts: 1,613
Registered: ‎10-15-2013

Re: Why is my RF-RBWHP01 wireless headphones keep disconnectings, Is getting worse and worse

‎07-02-2014 04:53 PM

Hello sandang,

Welcome to Community@ Rocketfish™!

It could be a number of things.  Are you moving when it disconnects?  Have you moved the docking station recently?  How long have you had it?

Regards,
Jeremy
Rocketfish™ Support

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sandang
Posts: 2
Registered: ‎07-01-2014

Re: Why is my RF-RBWHP01 wireless headphones keep disconnectings, Is getting worse and worse

‎07-02-2014 06:51 PM

I've had it about 2-3 years. The reciever has never been moved and I'm usually about 15' away from the unit when this happens not moving around. Thanks,

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JeremyS-INSG
Posts: 1,613
Registered: ‎10-15-2013

Re: Why is my RF-RBWHP01 wireless headphones keep disconnectings, Is getting worse and worse

‎07-15-2014 05:00 PM

Hello sandang,

I'm sorry to say it, but it sounds like they are beginning to fail.  Are you able to move the cdocking station closer to the headphones?  By getting closer it could help them stay paired.  There is also a chance that if you have started using a new wireless device recently that the signals are overlapping and that could be causing the disconnect. 



Regards,
Jeremy
Rocketfish™ Support

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