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Posts: 1
Registered: ‎12-10-2011

Webcam light turns on and then off


I have a mac and was using the rocketfish HD webcam to speak to friends on Skype. I deleted some unnecessary applications and the next day it wasnt working. I dont know id deleting the applications had an impact on the webcams functionality but I am getting frustrated as I just bought the webcam. 

Has anybody else had this problem?

Posts: 755
Registered: ‎03-22-2011

Re: Webcam light turns on and then off

Hello rocketboy98,


Deleting 3rd party applications should have no effect on the Rocketfish webcam.  The RF-HDWEB uses the built in functionality of OS X and should work simply as a plug and play device. As a result, I would suggest taking the webcam to the place of purchase, along with the receipt, to obtain service. The RF-HDWEB has a one year warranty from the date of purchase.