12-10-2011 08:43 PM
I have a mac and was using the rocketfish HD webcam to speak to friends on Skype. I deleted some unnecessary applications and the next day it wasnt working. I dont know id deleting the applications had an impact on the webcams functionality but I am getting frustrated as I just bought the webcam.
Has anybody else had this problem?
12-12-2011 02:54 PM
Deleting 3rd party applications should have no effect on the Rocketfish webcam. The RF-HDWEB uses the built in functionality of OS X and should work simply as a plug and play device. As a result, I would suggest taking the webcam to the place of purchase, along with the receipt, to obtain service. The RF-HDWEB has a one year warranty from the date of purchase.