12-10-2018 08:18 AM
Welcome to the forum, and thank you for reaching out to us. I have a few questions for you that I hope you can answer.
Does the static sound emit when you use other inputs on the soundbar? When you disconnect the soundbar and stream media on your TV with the built-in speaker, does the sound come out clear? Have you tried to connect your TV to the soundbar using another cable?
Hope to hear from you soon,
|Sam|Social Media Specialist | Best Buy® Corporate|
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