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Visitor
Posts: 755
Registered: ‎03-22-2011

Re: SLOW USB 3.0 2.5" SATA Hard Drive Enclosure

Hello jjhernandez,

 

Just to verify, you do have the USB cable plugged into the USB 3.0 port on the computer correct? Because after looking through the specs for the computer, it states that it only has 1 USB 3.0 port.

Visitor
Posts: 11
Registered: ‎12-11-2011

Re: SLOW USB 3.0 2.5" SATA Hard Drive Enclosure

Hi!

Yes i do, i plugged into the usb 3.0

Visitor
Posts: 11
Registered: ‎12-11-2011

Re: SLOW USB 3.0 2.5" SATA Hard Drive Enclosure

friend will help me or you will be making meaningless questions?

Visitor
Posts: 11
Registered: ‎12-11-2011

Re: SLOW USB 3.0 2.5" SATA Hard Drive Enclosure

Hi i review and tested again and when i clic in reject security say this:USB DATA Bridge not say USB 3.0

Visitor
Posts: 755
Registered: ‎03-22-2011

Re: SLOW USB 3.0 2.5" SATA Hard Drive Enclosure

Hello jjhernandez,

 

Unfortunately at this point it seems that everything is functioning the way it should. I know of no further troubleshooting steps that can be applied in this situation other than trying a separate USB 3.0 device with your computer to ensure that it is transferring at high speeds. I would also suggest taking your hard drive enclosure to the place of purchase, along with the receipt, to have the product assessed to ensure that it is functioning properly. The RF-HD3025 has a 1 year warranty from the date of purchase.

Visitor
Posts: 11
Registered: ‎12-11-2011

Re: SLOW USB 3.0 2.5" SATA Hard Drive Enclosure

Hi! I think the problem is that the unit is recognizing me as USB 3.0, because buying a Toshiba USB 3.0 hard drive and that is recognized as USB 3.0, but the RF-HD3025 say: USB DATA Bridge not say like Toshiba USB 3.0 External