09-15-2019 12:01 PM
I owned a rocketfish woofer extender I bought about 8-10 years ago. It no longer seems to work in my new house.
For the current model what frequency does it operate at (2GHz?)
My woofer is separated from my receiver by:
1-insulated interior wall
sliding glass doors with UV coating
about 25 ft distance
Is this too far?
09-15-2019 03:53 PM
Welcome to our community! By chance, are you an owner of one of our Rocket Boost products? Thank you so much for posting to us and we’d be happy to see if we can point you in the correct direction on this matter.
Can you please share which model you’re looking to replace it with? Also, can you please confirm which model you currently have? We’d be happy to see light we can shed on this for you. Please note advanced questions and troubleshooting would need to directed to our support teams at (800) 620-2790.
09-15-2019 06:02 PM
Rocketfish - Wireless Subwoofer Transmitter/Receiver Kit - Black Model: RF-WSW312
think my old one just got tired?
It worked great when it did not have any walls to go through:-(
09-16-2019 11:18 AM
As a troubleshooting step, have you tried to see if the woofer extender works in the same room still? It should work for about 45 feet, per the specifications. Checking to see if it works close by will let us know if it is an environmental factor, or the product itself having issues.