11-10-2020 09:09 AM
Thanks for joining our community forums.
I can look up and see which screws are included with the TV mount and from there you can contact Sony for further support. Please send over the model number of the TV mount.
11-24-2020 10:12 AM - edited 11-25-2020 12:30 PM
Thanks for checking back, blankcanvaslb!
The wall mount comes with 4 each of the following screw sizes as labeled with corresponding letters.
M4 × 12 mm screws (E)
M4 × 35 mm screws (F)
M5 × 12 mm screws (J)
M5 × 35 mm screws (K)
M6 × 12 mm screws (L)
M6 × 35 mm screws (M)
M8 × 16 mm screws (N)
M8 × 20 mm screws (O)
M8 × 35 mm screws (P)
You can access the user manual here.
For additional support, call Rocketfish at 800-620-2790 or at their website here.
All the best,