06-12-2020 08:22 PM
Why would Rocketfish not include Wall Anchors for installing on a concrete wall? Such an inconvenience!!!! The freaking bag with the Lag Screws states "Contact Customer Service to have anchors shipped to you" . I don't need them shipped, I need them now while 'm doing my install. Will be returning for a refund tomorrow.
06-21-2020 11:23 AM
Thanks very much for joining or community, and for your feedback on this.
I appreciate you letting us know that not having those anchors in the package was an inconvenience. I hope you’ve been able to make that return and pick up another mount that will work for you.
Let me know if there’s anything else I can assist with.