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Posts: 2
Registered: ‎06-12-2020

Rocketfish TV Mount

Why would Rocketfish not include Wall Anchors for installing on a concrete wall? Such an inconvenience!!!! The freaking bag with the Lag Screws states "Contact Customer Service to have anchors shipped to you" . I don't need them shipped, I need them now while 'm doing my install. Will be returning for a refund tomorrow. 

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Posts: 7,183
Topics: 115
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Registered: ‎12-23-2016

Re: Rocketfish TV Mount

Hi, gjenkins,

 

Thanks very much for joining or community, and for your feedback on this.

 

I appreciate you letting us know that not having those anchors in the package was an inconvenience. I hope you’ve been able to make that return and pick up another mount that will work for you.

 

Let me know if there’s anything else I can assist with.

 

Sincerely,

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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