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Posts: 1
Registered: ‎01-21-2019

Rocketfish RF-G1185 4-Port HDMI Switch - xBox One S Not Working

I purchased the Rocketfish RF-G1185 4-Port HDMI Switch and have my Fire TV and xBox One S connected to it.  The signal from the Fire TV works fine, but the signal from the xBox One S does not work.  I tried using multiple HDMI cables, but nothing seems to work.  Any ideas?

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Registered: ‎11-30-2015

Re: Rocketfish RF-G1185 4-Port HDMI Switch - xBox One S Not Working

Hello jsw138,

 

HDMI Switches can really make your HT & TV setup so much easier. I personally use a RF-G1185 on my Sharp TV. I’d be happy to shed some light on to why yours may not be working.

 

RF-G1185 is not HDCP 2.2 rated and that’s why you may not be able use it with your Xbox One S console. I’d recommend trying model RF-G1501.  It should resolve your issue as it’s HDCP 2.2 rated. Let us know if you have any further questions.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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