12-26-2011 12:33 PM
Setup
Question 1: How do I set up my Wall Mount?
Question 2: Do I need to use spacers/how do I know if my TV has an irregular or an obstructed back?
Question 3: How do I know how high to mount my wall mount?
Question 4: What tools do I need?
Question 5: Can I use the screws that are already in the back of my TV?
Question 6: How do I know what screws to use?
General
Question 7: How do I remove the TV stand from the TV?
Question 8: The brackets on the back of the TV are covering the power and/or ports.
Question 9: The TV isn’t level, how do I adjust it?
Question 10: How do I adjust the swivel tension?
Question 11: How do I adjust the tilt of the TV?
Question 12: How do I center my TV on my wall when I put it in the home position or fully extended
Question 13: How close to the wall will my TV be when the wall mount is in the home position?
Question 14: How far away from the wall will by TV be when the wall mount is fully extended?
Question 15: Do you offer professional installation services?
Question 16: What wall material types can I use this wall mount with?
Question 17: What size of TV can I hang on this wall mount?
Question 18: Are there any weight restrictions with this wall mount?
Question 19: Can I get more information about this Wall Mount?
12-26-2011 12:34 PM
Have you tried using the documentation that came with your wall mount to help you through this process? If more help is needed refer customer to the Milestone Technologies/Wall Mount Support line.
12-26-2011 12:41 PM
12-26-2011 12:43 PM
12-26-2011 12:44 PM
12-26-2011 12:45 PM
Yes, but only a limited number of TVs come with mount hardware included. If your TV does not include mounting screws, please refer to the Rocketfish TV Wall Mount Assembly Guide.
12-26-2011 12:46 PM
Caution: To avoid potential personal injuries and property damage, make sure that there are adequate threads to secure the brackets to your TV. If you encounter resistance, stop immediately and contact customer service. Use the shortest screw and spacer combination to accommodate your TV. Using hardware that is too long may damage your TV. However, using a screw that is too short may cause your TV to fall from the mount.
12-26-2011 12:46 PM
See the documentation that came with your TV for instructions on how to remove the stand base.
12-26-2011 12:48 PM
12-26-2011 12:51 PM