06-29-2019 10:23 AM
Hi
when using the hdmi splitter to play nes or PlayStation video and sound will be fine and then suddently the screen goes black. Can someone help?
06-29-2019 04:38 PM
Hello, Awong,
Welcome to our community!
I appreciate you taking the time to write us about your Rocketfish 4 Port HDMI Splitter. If you’re still having an issue you are welcome to schedule a reservation with a local Geek Squad agent to see if we can help narrow down the cause of your issue by clicking the link here or by calling 1-800-433-5778. You may also contact the manufacturer here. Let me know if you have any other questions.
Respectfully,
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06-29-2019 04:57 PM
06-29-2019 05:04 PM
I would select Home Theater, but if it’s easier, you may want to call in and speak directly to an agent at 1-800-433-5778, Awong.
Regards,
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