Rocketfish

[Awong]

Hi

when using the hdmi splitter to play nes or PlayStation video and sound will be fine and then suddently the screen goes black. Can someone help?

[Deysha-BBY Social Media Specialist]

Hello, Awong,

Welcome to our community!

I appreciate you taking the time to write us about your Rocketfish 4 Port HDMI Splitter. If you’re still having an issue you are welcome to schedule a reservation with a local Geek Squad agent to see if we can help narrow down the cause of your issue by clicking the link here or by calling 1-800-433-5778. You may also contact the manufacturer here. Let me know if you have any other questions.

Respectfully,

[Awong]

Which category am I selecting to schedule a reservation? I don’t see one that applies to my product.

[Deysha-BBY Social Media Specialist]

I would select Home Theater, but if it’s easier, you may want to call in and speak directly to an agent at 1-800-433-5778, Awong.

Regards,