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New Member
Posts: 2
Registered: ‎08-08-2022

Rocket fish 7 outlet surge protector

Model   RF-pcs7es

The only outlets that work are the 

2 always on & the master

2 lights are illuminated amber

 

The other 4 outlets do not work.

 

What's wrong? 

Social Media Specialist
Posts: 101
Registered: ‎11-08-2021

Re: Rocket fish 7 outlet surge protector

Hi, libish52, 

 

Thanks for asking your question on the forums. Here we do have knowledgeable staff and members. That's a very good question, have you reached out the manufacture or read the owner's manual?  Is this a recent purchase and can be exchanged for a new unit?

 

Here to help as best as possible, 

 

Jakoma|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎08-08-2022

Re: Rocket fish 7 outlet surge protector

Can't find an owner's manual and this item has been discontinued (although recently purchased).

Doesn't make sense that the aforementioned outlets work and the others don't.

I feel like I'm missing some trick.

Social Media Specialist
Posts: 101
Registered: ‎11-08-2021

Re: Rocket fish 7 outlet surge protector

Libish52, 

 

I would suggest reaching out to Rocketfish. They will be the best to help you resolve your issue. 

 

 

Jakoma|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!