08-16-2014 10:30 PM
08-18-2014 08:56 AM
Hello Steelerfan66,
Welcome to Community@ Rocketfish™!
If you can reply with the model information for the Case you are using, I'll be happy to see if I can locate any suggestions. If you are unable to locate the model information, or are needing it resolved as quickly as possible, I would suggest taking the Mini into the Geek Squad desk at your local Best Buy, as we are a Best Buy Exclusive Brand.
Regards,
Jon
Rocketfish™ Support