Rocketfish

[Justin-BBY Retired: Community Specialist]

Hello ARYankee, 

Welcome to Community@ Rocketfish™!

Before we can start researching this for you, is the RF-PCC132 that you are speaking about? If not, can you provide us with your Rocketfish product model number? 

Regards,

Justin

Rocketfish™ Support

[ARYankee]

Yes it is.  Sorry that I didn't say that in my first post.

[JeremyS-INSG]

Hello ARYankee,

I would attempt to uninstall and then reinstall the drivers.  It sounds like the driver didn't install properly the first time. 

Regards,
Jeremy
Rocketfish™ Support

[ARYankee]

The problem is that it isn't able to install the software due to that error.  I downloaded the drivers for it off of your website and that zip file has the right dll file which the cd doesn't.  Now I get an error saying that the file path to access that file is too long.  The file that I am talking about is WdfCoInstaller01007.dll

[JeremyS-INSG]

Hello ARYankee,

This is a Windows issue.  The path to that file is too long.  You need to find it on your system and shorten a folder name so that Windows can access it.

Regards,
Jeremy
Rocketfish™ Support

[xgrimjoww]

i lose my cd Driver i can dowload the driver?

[Jon-INSG]

Hello xgrimjoww,

Welcome to Community@ Rocketfish™!

You will want to click the Rocketfish logo at the very top left of this page, and then on the new page enter your RF- model # in the search box in the top right corner. Once you show the product page, below the picture of the device, click the tab labeled Support/Service.

Regards,
Jon
Rocketfish™ Support

[KCClark]

I'm trying to install a RF-PCC132.  I'm getting

Error 1308.Source File not found:

D:\Windows\Win7\AX88772B_Win7for32-bit64-bitx86CPUplatformWHQLcertified\AX88772B_Win7_v5.x.7.0_Drivers_Setup_v1.0.4.0\programfiles\ASIX Electronics Corporation\AX88772B Windows 7 Drivers\64-bit\WdfCoInstaller01009.dll

Looking at the CD, that file name does not exist.  The shorter name, WDFC#0I_.dll, does exist.  I'm guessing there is no way to have the install look for the different file name.

I'm getting that error on a new Win 7 Pro install.  I put the Rocketfish CD in another system just to make sure the file name was just 8 characters.  That is when I found out the CD comes with an added bonus.  Bitdefender tells me there is an infected file.  Run.exe has Gen:Variant.Graftor.96358

[Jon-INSG]

Hello KCClark,

Welcome to Community@ Rocketfish™!

If you have a separate computer online, you might try downloading a current version of the driver from the Rocketfish website to a USB flashdrive, and then install it from there onto the computer in question.

http://www.rocketfishproducts.com/products/computer-accessories/RF-PCC132.html 

Regards,
Jon
Rocketfish™ Support

[KCClark]

Thanks for the reply Jon.

I bought the Rocketfish because there were no Win 7 drivers for my old Linksys USB Ethernet adapter.  When the Rocketfish did not work, I did some more digging on the Linksys and found a way to make it work with Windows 7.  So I'm good now except it is too late to return the Rocketfish.   Might come in handy someday.

KC