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Visitor
Posts: 1
Registered: ‎12-30-2013

RF-WHP212 - Audio through headphones AND through TV?

My grandmother uses these headphones so she can hear the TV and not blast everyone else out of the house.  She recently got a new TV, and there are no "audio out" jacks, so we switched to using the adapter to plug them into the headphone jack.  The problem is that then the only sound is coming through the headphones, and no one else can hear the TV.  Is there a way around this?

 

Thanks!

Posts: 6,343
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Registered: ‎11-09-2009

Re: RF-WHP212 - Audio through headphones AND through TV?

Hello emilyrose_1, 
 
Welcome to Community@ Rocketfish™!
 
When you plug in the RF-WHP212 to the headphone jack, you will not be able to hear the TV speaker audio as well. You can only have the headphone audio, or the TV audio at any given time-not both. 
 
Regards, 
Justin
Rocketfish™ Support
Justin|Community Connector | Best Buy® Corporate
Visitor
Posts: 2
Registered: ‎08-20-2014

Re: RF-WHP212 - Audio through headphones AND through TV?

We we able to hear both tv and headphones at the same time on our old hd tv.  On the new Vizio we cannot, so what has changed, for us.

Visitor
Posts: 2
Registered: ‎08-20-2014

Re: RF-WHP212 - Audio through headphones AND through TV?

Actually, when we plug into the audio jack in the back of the tv the headphones will not pair.  When plugged into the audio jack on side of tv we cannot hear tv and headphones at same time.

Visitor
Posts: 1,511
Registered: ‎07-21-2014

Re: RF-WHP212 - Audio through headphones AND through TV?

Hello somerka,

Welcome to Community@ Rocketfish™!

The issue you are having is going to be based on the settings on the TV. If the TV does not have a setting that will allow both headphone and TV speakers to play at the same time, you may need to look into working around the issue. Does your Grandma just use the TV with one source device, like a Cable box? If so, you can see about feeding the headphones directly off of the cable box for her to listen to.

Regards,
Jon
Rocketfish™ Support