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Visitor
Posts: 4
Registered: ‎08-03-2015

RF-RBWS02 Help

Hi,

 

Got the this wireless outdoor speaker from a friend (working at his house) but doesn't work anymore.  Following the rejoining instructions didn't work.  Calling technical support didn't work.  They said the sender might be the one having problems.  Anyone can help?

Highlighted
Visitor
Posts: 1,328
Registered: ‎08-27-2015

Re: RF-RBWS02 Help

Hello kwanj,

Welcome to Community@ Rocketfish™!

The sender needs to be set to enable on the back. When you turn it on it should light up green. Press and hold the power button for a few seconds to put it into pairing mode. Then press and hold the power button on the speaker for a few seconds to put it into pairing mode. The power light on the speaker will light steadily when its paired.

 

If it doesn't pair, try this process a few times. If it still doesn't pair, where is it failing? What type of lights are both devices showing?

 

Hope this helps!

Regards,
Ryan
Rocketfish™ Support

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Visitor
Posts: 4
Registered: ‎08-03-2015

Re: RF-RBWS02 Help

Ryan, thanks for your help.

 

Yes, the sender is set to enable on the back.  When I turn it on, the green light will blink irregular and then eventually it would not be green.  Is that normal?  Should the green light on the sender be steady after powering on before I would hold the power button for a few seconds?

 

The speaker's blue light is work fine.  It will blink slowly after powering on, and thene it will blink faster ready to be pair after the power button is hold for a few seconds.

 

Please help.

 

Thanks.

Highlighted
Visitor
Posts: 1,328
Registered: ‎08-27-2015

Re: RF-RBWS02 Help

Hello kwanj,

Thank you for responding!

The lights will slowly blink when not paired. The lights will blink faster when in pairing mode. The lights will light steadily when successfully paired. Pressing and holding the power buttons for a few seconds should them into pairing mode with the fast blinking lights. If they are not going into pairing mode, thre is a hardware failure and they would need to be serviced or replaced.

Regards,
Ryan
Rocketfish™ Support

Highlighted
Visitor
Posts: 4
Registered: ‎08-03-2015

Re: RF-RBWS02 Help

Since its green light does blink slowly when it is power up, that must the problem.  It just blink erratically and then the green light will go away.  Something must be wrong with my sender.  Any way to reset it back to faactory default or something like that?

 

Thanks.

Highlighted
Visitor
Posts: 1,328
Registered: ‎08-27-2015

Re: RF-RBWS02 Help

Hello kwanj,

Welcome to Community@ Rocketfish™!

There isn't a reset process for either of those devices. The only option would be to unplug it for a least a minute. If the light is going out after some time, also try it in a different outlet.

 

These units are discontinued. But if the speaker is working and you still want to use it, you may be able to find a replacement sender secondhand somewhere.

Regards,
Ryan
Rocketfish™ Support