If the unit still is not giving any response, that is not going to be a good sign. At this time I would say you will need to look into repair/replace options.
Like I said before, this will be the last Rocketfish product I ever buy. Something that I spend $150 of my hard earned money better last more than a few months of use. This has shown me that Rocketfish products are not worth my money.
If it's within the 1 year manufacturer warranty, we do have options to replace or credit the unit. Do you have a copy of the receipt from when it was originally purchased?
