Rocketfish

[skyflyh1gh]

So I got this bluetooth a while ago, and now I'm having problem with the volume touch pad, no matter how i slide my finger across it, the volume wont change, how can i fix this?!

[Justin-BBY Retired: Community Specialist]

Hello skyflyh1gh,

Welcome to Community@ Rocketfish™!

I apologize for the delay in my response, but do you know how long ago you purchased this item?  This product comes with a 1 year coverage, so I would recommend bringing it into your local Geek Squad with the purchase receipt for services.

Regards,
Justin
Rocketfish™ Support

[skyflyh1gh]

I actually don't have the receipt anymore, is there anyway I could troubleshoot it myself or somehow fix it?

[Zac-RF]

Hello Skyflyh1gh,

I have sent you a personal message to gather some information from you. If you will please log in to your account, click the envelope in the top right corner of the screen, then reply to my message, we can continue working towards a resolution.