04-20-2015 03:05 PM
I bought a 'reconditioned' EX-7 and after charging it tried to pair it with my Galaxy S4. When turning the EX-7 on it is supposed to flash green rapidly while it is searching for a device pair with correct? This one does not, it just blinks real slow- the same rate they blink at to let you know it is on. Is there a way to reset it or is this just spare ear pieces and charging gear now?
Thanks
04-21-2015 09:39 PM
Hello ArcticTaco,
Welcome to Community@ Rocketfish™!
The only possible reset I could find is to press and hold either the power button or send/end button for approximately 10-15 seconds. This model does not have a listed reset, but I know that works on other models. If that fails, then I think it might be broken.
Regards,
Jeremy
Rocketfish™ Support