Add Product

Search Results:

Reply
Visitor
Posts: 2
Registered: ‎12-27-2011

RF-AHD25 works on USB but Not recognized on ESATA port

I have an RF-AHD25 that works fine on the USB port, but is not recognized on the ESATA port. I am running Win 7 on a brand new Dell VOSTRO. I have the RF-AHD25 with the power supply connected. The power light is lit on the external drive. With the UBS cable connected and no ESATA cable connected, the drive is reconized. As soon as I plug in the ESATA cable, the drive disappears. The drive is from an HP laptop that the motherboard went bad.

Highlighted
Visitor
Posts: 2
Registered: ‎12-27-2011

Re: RF-AHD25 works on USB but Not recognized on ESATA port

Apparently I just solved my own problem by using the ESATA cable that came with the RF-AHD25. I was using a brand new 6FT ESATA cable that did not work. Is there any reason a 6FT cable would not work? Or could the cable be deffective?

Visitor
Posts: 816
Registered: ‎03-22-2011

Re: RF-AHD25 works on USB but Not recognized on ESATA port

Hello JoeL,

Welcome to Community@ Rocketfish™!

 

I agree that the most likely cause is that the cable itself was defective. I am glad to hear however that you have found a resolution.

Regards,
Tom
Rocketfish™ Support